Privacy Policy
Privacy Policy
Effective Date: 23-09-2025
Last Updated: 23-09-2025
Smart Contractor Systems (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://smartcontractorsystems.io or any of our services.
We operate in Canada (Quebec) and comply with applicable privacy laws, including GDPR and CCPA standards.
1. Information We Collect
We may collect the following types of information:
User Input & Conversations: Text or data you provide to our AI systems.
Contact Details: Such as name, email address, and phone number.
Payment Information: For processing subscriptions and transactions.
Technical Data: Such as cookies, device information, and analytics (where applicable).
When you provide your phone number through our website or booking calendar, you consent to receive SMS text messages from Smart Contractor Systems related to your appointments, follow-ups, and service updates. Message and data rates may apply. You can opt out at any time by replying STOP.
2. How We Use Your Information
We use the collected information to:
Provide and improve our services and AI models.
Deliver customer support.
Process payments.
Send marketing communications (with opt-out options).
Ensure compliance with applicable laws and regulations.
3. Third-Party Services
We may share necessary information with trusted third-party providers to deliver our services, including:
Go High Level (CRM and marketing automation)
OpenAI (AI processing and conversational models)
Twilio (communication and SMS services)
These providers process data on our behalf in compliance with their own privacy policies.
4. Data Retention
We retain personal information until account deletion or as required by law. Once an account is deleted, associated data is securely removed.
5. User Rights
You have the following rights regarding your data:
Access: Request a copy of the personal data we hold.
Deletion: Request deletion of your personal information.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We take your data security seriously and implement safeguards including:
Encryption of stored and transmitted data.
Access controls to prevent unauthorized access.
Industry-standard security protocols to protect payment and contact details.
7. International Data Transfers
We do not transfer personal data internationally outside of Canada.
8. Automated Decision-Making & AI
As an AI-driven agency, we may process user input through AI systems. While AI may assist in automating responses, all outputs are provided under human oversight, and no significant legal decisions are made solely through automated processing.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns regarding your privacy, please contact us:
Smart Contractor Systems
125 rue Diane
Quebec City, Quebec, Canada
Email: [email protected]
